PRIVACY POLICY

Naples Boat Tour
Last Updated: January 13, 2026

This Privacy Policy describes how Naples Boat Tour processes personal data in compliance with Regulation (EU) 2016/679 (GDPR).

1. Data Controller

Naples Boat Tour
Pontile Sermoneta Napoli
V. Francesco Caracciolo
80123 Napoli (NA) – Italy

📞 +39 393 428 9775
📧 alfonso.delillo@hotmail.com

2. Personal Data Collected

Data provided directly

  • Name and surname

  • Email address

  • Phone number

  • Booking and payment details

  • Communications sent to us

Data collected automatically

  • IP address

  • Device and browser data

  • Pages visited and interactions

  • Date and time of access

Collected via cookies and similar technologies.

3. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity (Art. 6(1)(b) GDPR)

  • Legal obligations (Art. 6(1)(c))

  • Legitimate interests (Art. 6(1)(f))

  • User consent (Art. 6(1)(a))

Consent can be withdrawn at any time.

4. Purposes of Processing

Personal data is used to:

  • manage bookings

  • communicate service-related information

  • provide customer support

  • comply with legal and fiscal obligations

  • ensure website security

  • send marketing communications (only with consent)

We do not sell personal data.

5. Data Sharing

Data may be shared only with:

  • tour Vendors

  • payment processors

  • IT and hosting providers

  • authorities where legally required

All parties are bound by GDPR-compliant agreements.

6. Data Retention

  • Booking and accounting data: up to 10 years

  • Customer communications: 24 months

  • Marketing data: until consent withdrawal

Data is then deleted or anonymized.

7. User Rights

You have the right to:

  • access, correct or delete your data

  • restrict or object to processing

  • data portability

  • withdraw consent

  • lodge a complaint with a Data Protection Authority

Requests: alfonso.delillo@hotmail.com

8. Cookies

We use technical, analytical and marketing cookies.
Non-essential cookies are used only with explicit consent.

9. Data Security

We apply appropriate technical and organizational measures to protect personal data.
No system can be guaranteed to be 100% secure.

10. Children’s Data

We do not knowingly collect data from children under 13.

11. Updates

This Privacy Policy may be updated.
The current version is always available on the Website.

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